Online Bus Ticket Cancellation and Refund Policies in India

In India, primebus.in is the perfect and the best online portal which provides the online bus ticket booking services for all leading bus travel agencies. You can book a bus ticket for anywhere in India through this site. It provides the safe and secure payment services and it accepts all cards of major banks. It enables users to book their bus tickets from the comfort of their homes or office. It provides the choice of bus operator, departure time and prices. It does not own or operate any bus services on its own and does not advise any specific bus operator to its customers.

Refund Policy:

If your trip cancelled then you can cancel your bus ticket and the money will be refunded to your account. Refund processed for cancelled tickets transferred to the passenger’s bank account. Your bank takes 3 to 10 business working days to credit this amount in your account. In case the refund amount does not credit in your account in 10 days, you have to send an email to their mail with the ticket details and credit/debit/wallet statement from the date of transaction till date. They will help you in crediting the refund account. Any transaction charges or Ticket Delivery charges shall not be refunded if the tickets are cancelled by the customer.

Bus Ticket Cancellation by User:

If you want to cancel your bus ticket, then you have to follow some steps. The cancellation terms and process is different for each bus operator. The cancellation terms are shown while booking and ticket printout  or email confirmation. The cut off time to cancel a bus ticket depends on either bus start time or boarding point time or bus origin start time. Bus ticket bookings through online are cancelled through online only. Cancellation charges are applicable to the original cost of the bus ticket, but not the discounted fare.